Shipping policy
Last updated: October 20, 2026
This Shipping Policy applies to orders from hercareshop.com, operated by Here Brands LLC d/b/a Her Care Shop.
1. Shipping Rates (United States)
| Order total (after discounts) | Shipping |
|---|---|
| $0.00 – $49.99 | Express Shipping: $4.95 |
| $50.00 and up | FREE Shipping |
The final shipping cost is always shown at checkout before you pay.
2. Processing Time and Order Cutoff
- Orders placed by 11:59 PM Eastern Time, Monday through Thursday, ship the next business day.
- Orders placed Friday, Saturday, or Sunday ship the following Monday.
- Orders placed on or before a U.S. federal holiday ship the next business day after the holiday.
- You'll receive a shipping confirmation email with tracking as soon as your order leaves our warehouse.
3. Delivery Times
Most U.S. orders arrive within 3–7 business days after shipping. Delivery estimates shown on our site and at checkout are estimates provided by our carriers, not guarantees, and can be affected by weather, carrier delays, holidays, and other events outside our control.
4. Add-Ons and Free Gifts
Any second bottle and free gifts added to your order ship together with that order, following the same processing times above. All orders are one-time purchases; we never ship or charge automatically.
5. International Shipping
We ship to the countries available at checkout. International shipping rates are calculated at checkout based on your address and carrier. International orders may be subject to import duties, taxes, and customs fees charged by the destination country, which are the customer's responsibility unless stated otherwise at checkout. Delivery times vary by destination and customs processing.
6. Address Accuracy
Please double-check your shipping address at checkout. If you notice a mistake, contact us right away; we can update the address if your order hasn't shipped. We are not responsible for orders delivered to an incorrect address provided at checkout, but we'll do our best to help recover them.
7. Lost, Stolen or Damaged Packages
If tracking shows your package was delivered but you can't find it, check around your property, with neighbors, and with your local post office, then contact us within 14 days of the delivery date. If your order arrives damaged or is lost in transit, contact us within 14 days and we'll send a replacement or issue a refund as described in our Refund Policy.
8. Contact Us
Questions about shipping? Email info@hercareshop.com or call (478) 375-4332 with your order number.